We ship domestically within Australia and internationally. Your orders will be dispatched and posted within 1-3 business days. Once dispatched, shipping time will vary depending on shipping location. Please be aware that during holiday periods and promotions the dispatch time may vary.
Once your purchase is complete you will receive an order confirmation email. Upon dispatch you will receive an email containing your tracking details.
Express shipping parcels are sent free of charge. Domestic express shipping takes approximately 1-5 days from dispatch.
Please be advised that we do not deliver to PO BOX.
International shipping parcels are sent via express courier services, a shipping fee of $40AUD applies. International shipping takes approximately 3-10 days from dispatch. Some international purchases may be subject to import duties, taxes and fees once reaching their destination and are payable by you the receiver. Paolo Sebastian is not responsible for these potential duties, taxes and fees. Please contact your local customs for more information.
Once a parcel has been delivered to your delivery address, we take no responsibility for any damage or theft that may occur. We recommend sending your order to an address that you will be physically present to accept the delivery.
Please note that the delivery times specified are approximate. We cannot guarantee these delivery times.
For further assistance please contact firstname.lastname@example.org